Return & Refund Policy

 Returns

  • 20-Day Window: Unworn, unwashed items with original tags/packaging may be returned within 20 days of delivery.
  • Exceptions: Final sale items (e.g., clearance) are non-returnable.

Refunds

  • Processing Time: Refunds are issued within 7 business days of receiving your return.
  • Original Payment: Refunds go back to the original payment method. Store credit options available upon request.

 How to Return

  1. Email [[email protected]] with your order number and reason for return.
  2. We’ll send a prepaid return label (U.S. only) or instructions for international returns.

Customer-Paid Returns

  • U.S. returns: Free with prepaid label (deducted from refund).
  • International returns: Buyer covers return shipping and duties.

 Exchanges

  • Size exchanges are free within the U.S. (email us first to confirm stock).

 Damaged/Defective Items

  • Contact us within 48 hours of delivery for a free replacement or refund.

Pro Tip: Add a “Returns” FAQ section (e.g., “How do I track my return?”) to reduce customer service inquiries.

Let me know if you’d like to include specifics (e.g., extended holiday returns)!


Why This Works:

  • Balances flexibility (20 days) with fast refunds (7 days).
  • Clearly outlines responsibilities (e.g., international returns).